Week 1: Advanced Reflective Listening
- The power of emotional labels
- 5 rules of Reflective Listening
- Common mistakes to avoid
Week 2: 7 Levels of Nurturing™
- Ways of Nurturing - the magic of words
- 7 Levels of Nurturing™ model
Week 3: Building deep rapport
- How to be natural and intentional
- The depth of rapport building
- Examples of connecting on deep levels
Week 4: Transformational Change
- What transformation is and what it isn't
- Guiding through a transformation
- Shaping Identity and Purpose
Week 5: Influencing decisions
- 5 obstacles to influence
- Storytelling and influence
- Overcoming defensiveness
Week 6: Negotiation prep strategy
- Defining goals
- Doing research
- Forming agenda
- Creating strategy
- Selecting tools
Week 7: Labels for the mindset shift
- Creating emotional labels
- Creating a mindset shift for yourself
- Causing a mindset shift for others
Week 8: Putting it all together
- Review all topics
- Your knowledge check
- A secret tool to exceed human capacity
- What's next